Privacy Policy

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ProCare PCM may collect information that you provide directly to us when you sign up for our services, send us a SMS message, email ProCare staff, or interact with our site.

• Name
• Contact details (email, phone number, etc.)
• Physical address and date of birth under certain circumstances
• Care plan updates

We use the information we collect to provide, maintain, and provide our services such as: 

• Responding to your queries
• Communicating with you about our services and care plans

We do not share your personal information with third parties except as necessary to fulfill our business obligations or comply with legal requirements. Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

Our legal services can guide you through the naturalization process and help you obtain US citizenship.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us at info@procarepcm.com.

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

If you have consented to receiving text messages from ProCare PCM, you may receive messages related to the following: 

• Appointment reminders
• Follow-up messages
• Billing inquiries 

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from ProCare PCM at any time." 

Message frequency may vary depending on the type of communication. For example, you may receive up to seven SMS messages per week related to your appointments, billing, etc. 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

You may opt-in to receive SMS messages from ProCare PCM by sending a SMS message to ProCare staff. After you message us, we will send you a text message back asking you to confirm that you would like to opt-in to text messaging. 

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP or you can get help directly from us by emailing info@procarepcm.com. 

Additional Options: 

If you do not wish to receive SMS messages from us, you can verbally decline at any time.

• Message and data rates may apply
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.
• Message frequency may vary